Throughout Canada and the U.S., hotels everywhere are turning their attention towards Radio Frequency Identification (RFID) technology to achieve greater business control and to offer a better customer service experience. If you’re looking to spruce up your guestroom experience while simultaneously achieving greater visibility, RFID technology is right for organization. The installation of the GAO RFID Systems throughout your hotel will provide a wide range of benefits that will give your business the edge it needs:
- Controlling Access to Rooms
- Monitoring Inventory
- Tracking and Maintaining Assets and Equipment
- Customizing and Improving the Guest Experience
The state of the hotel industry is – much like many other industries – is one in process of adapting new technologies into their business model. Our RFID Systems are comprehensive, innovative, flexible, and dependable in digitally engaging your clientele as well as providing you with a technological framework to better the efficiency of your business.
Using GAO RFID Systems in the Hotel Services Industry
Hotel management can now deliver a highly customized experience to their guests with GAO RFID Systems, while at the same time, reduce costs and improve operations efficiency. Radio Frequency Identification (RFID) technology is catching on fast amongst those in the hotel industry. Highly adaptable, our Systems will easily integrate with your existing software setup to ensure flawless operational capability. Here are some ways our RFID Systems can improve your Hotel operations:
RFID Guestroom Access Control
Give your guests a faster entry into their rooms while providing them with the same high level of security. With guest rooms using our RFID Access Control System, a hotel employee can program RFID Key Cards to give guests access to their rooms. RFID Key Cards can be managed remotely, giving managers the power to instantly grant or deny access to specific cards. This way of accessing guest rooms replaces the traditional magnetic swipe cards that are prone to errors. In addition, every time the card is used to access a room, the event is logged and recorded in the database. This information can be instantly called up in a report for maximum access visibility.
Manage and Maintain Equipment
For many hotel owners, there is a plethora of on-site equipment that need to be monitored for theft and maintenance. Every equipment is a vital asset to the business. With RFID Tags installed onto each equipment, you can monitor and track the asset’s location in real-time. In addition, each RFID Tag can record the maintenance history of the equipment, enabling proper maintenance notification when service is due. This results in well-maintained equipment that are efficiently used in the operation.
Track and Customize the Guest Experience
Using our RFID Event Management System, RFID Bracelets or Wristbands can be given to guests that can be integrated for payment options, access to VIP zones, and other types of interactive activities. Every event can be logged in the database to track the guest’s movement and preferences. When RFID Readers detect a guest wearing an RFID Bracelet nearby, it can trigger video displays to greet the guest by name, providing a feeling of a customized experience. All of this data can be viewed on reports by managers so that the customer experiences can be tailored for future visits.
Integrating our RFID Systems with your Existing Management Software
GAO RFID Systems for Hotel Services can be deployed as a standalone solution or can be integrated with other software solutions, according to each customer’s needs.
At the core of our solution is GAO RFID’s AUTO-ID Engine which incorporates middleware and essential RFID functions that perform RFID data collection and information processing. Our AUTO-ID Engine seamlessly integrates with a wide variety of hotel management systems so that you can access the data it collects directly via the system or systems you currently have in place.
Our team of seasoned professionals will smoothly integrate the appropriate GAO RFID Solution with your IT architecture. The result is an RFID solution that is seamlessly unified with your hotel management system.
Contact us for more information on how GAO RFID Systems for Hotel Services can be adapted to suit your needs.