RFID technology is finding a home in the leisure and resort industries. Throughout Canada and the United States, there are dozens upon dozens of resorts with seemingly more always in development. To create broader public appeal, to secure a competitive edge in a very competitive industry, and to provide a one-of-a-kind customer service experience, many resorts are turning to RFID.
GAO RFID solutions for resorts will assist those in the industry in tackling the common challenges that they face such as:
- Control access to rooms and special areas
- Tag inventory and assets to prevent unauthorized use or removal/theft
- Provide customized services to your guests
- See real-time information on the operational efficiency of your business
More and more resorts around the world are adopting RFID into its operations. This is primarily due to its adaptability, its simple use to track guest activity, and using it as an easy method to supervise your business without having to manually go over menial tasks.
Using GAO RFID Systems in the Resort Industry
Whether it’s a ski resort or a Las Vegas-style casino, the majority of resort vacation properties are perfect business environments for the implementation of RFID technology. GAO RFID Systems assists business owners in streamlining their operations, improving guest experiences and boosting the bottom line. There are several main advantages to utilizing RFID in resort facilities, including:
Control Access to Rooms and VIP Areas
With thousands of rooms in one resort that needs to have access controlled hundreds of times a year, it is important to have a stable, secure, and cost-effective way to control room keys. Our Access Control System allows your staff to provide RFID Cards to guests and program them with specific access privileges; access can be changed at anytime remotely, providing your resort with full control. For VIP guests and events, additional access levels can be granted to ensure only authorized visitors can access premium areas.
Give your Customer a Better Experience
Attaching an RFID Tag to a customer’s wrist via a thin waterproof plastic wristband; you are giving your guest the opportunity to access various areas of your resort with easy entry and even the ability to charge transactions to their room account electronically. With our RFID Event Management, your guest’s information will be entered into a database corresponding with their RFID tag. This information will include access hours, credit limits, guestroom numbers, guest preferences, and other information that can be interfaced with other technology in your resort. Certain areas within your resort can be programmed to detect and greet guests personally, by name as they are sensed in the area.
Learn More about Your Customer
In addition to giving your customer a better experience with your resort, our Event Management System can be extended to provide you more information about your customer. As a resort manager, you will get to see where customers are spending their time, what they are spending their money on, and how they are using your service. RFID Portals installed across your resort will read the RFID Wristbands worn by your guests and track what they do and for how long. This gives you behavioral patterns and preference data to further design your resort to cater to their needs.
Monitor and Track Inventory
GAO RFID Systems for Resorts is not just customer-focused but service-focused as well. At any resort, there are a number of assets prone to theft. There’s also inventory that needs to be counted on a regular basis. RFID Tags assigned to these items can be monitored individually so that you can see exactly where a valuable asset is located, or what is the remaining level of inventory for an important product.
Integrating our RFID Systems with your Existing Management Software
GAO RFID’s Systems can be deployed as a standalone solution or can be integrated with other software solutions, according to your needs.
At the core of our solution is GAO RFID’s AUTO-ID Engine which incorporates middleware and essential RFID functions that perform RFID data collection and information processing. Our AUTO-ID Engine seamlessly integrates with a wide variety of management systems so that you can access the data it collects directly via the system or systems you currently have in place.
Our team of seasoned professionals will smoothly integrate the appropriate GAO RFID Solution with your IT architecture. The result is an RFID solution that is seamlessly unified with your management system.
Contact us for more information on how our RFID Systems can be configured for your organization.