RFID Systems for Travel Agencies and Tour Operators

Travel Agencies and Tour Operators in U.S. and Canada provide unique services to locals and visitors alike. From booking tours to hotels, they strive to always make sure flights, trains and cars are on-time and organized. Travel agencies and tour services know that they are responsible for every aspect that effects the client’s overall satisfaction. As such, Travel and Tour Agencies are responsible for a myriad of different tasks including:

  • Monitoring and managing bus fleets across multiple locations
  • Tracking and managing IT equipment
  • Managing the customer documentation

Using GAO RFID Systems in the Travel Agency and Tour Operator Industry

GAO RFID Systems for Travel Agencies and Tour Operators help make the business more efficient by improving fleet management, tracking and managing expensive IT equipment, and effectively managing customer documentation.

Equipment Management

As an industry highly reliant on IT, computers and other technological equipment are a vital part of your daily success. From booking tours to time managing every aspect of the tour and managing marketing campaigns—your business is all dependent on the optimal working of the computer equipment in your organization. In addition, thorough and routine management of the IT equipment is vital to ensure that you are up-to-date on the technological front so that your customers are best served. Our RFID Asset Tracking System makes use of RFID Tags to track and manage your IT assets quickly and effectively. Automation of these assets can aid in tallying the usage of the asset, track them if they are lost and monitor their maintenance schedules.

Document Management

 The most important part of the travel and tourism industry is the paperwork that ties in all the bookings: flights, tours and other documentation. Tracking and managing paperwork with regards flight information, tour schedules, flight options and other details as such can be tedious and time consuming. However, since the paperwork and documentation is such a crucial part of the customer service process in your industry, it is vital that the paperwork is accessible in real time. GAO RFID’s Asset Tracking System makes it easy to locate documents quickly and efficiently, while keeping documentation visible, traceable and easily accessible at all times.

Monitoring and Managing the Tour Bus Fleet

For Tour Operators, the fleet of buses is the essential asset to the company. Their availability, working condition, and on-board inventory are all crucial to each tour’s success. By using our RFID Asset Tracking System, it is possible to monitor and track each bus’ unique status and condition: know and be alerted on the next service required ahead of time, locate all buses in your lot to know which one should be scheduled for the next tour, quickly take on-board inventory with a wave of a Handheld RFID Reader. All of this information is readily available when our Asset Tracking System is integrated for fleet management.

Controlling Access to Your Agency

The security and safety of you organization is the number one priority to attain success in the travel and tourism industry. It’s absolutely essential to have the most efficient system possible for controlling access given the possible security and safety issues in an environment with a lot of technology and devices. The GAO RFID Access Control System can aid to control access, to regulate activity to and from the organization, as well as monitor and maintain authorized areas. Our RFID system allows for a thorough database of employee and visitor activity, and control access to designated areas or buildings—ensuring only those wearing an authorized RFID Badge has access to the premises. 

Integrating our RFID Systems with Existing Management Software

GAO RFID’s Systems can be deployed as a standalone solution or can be integrated with other software solutions, according to your needs.

At the core of our solution is GAO RFID’s AUTO-ID Engine which incorporates middleware and essential RFID functions that perform RFID data collection and information processing. Our AUTO-ID Engine seamlessly integrates with a wide variety of management systems so that you can access the data it collects directly via the system or systems you currently have in place.

Our team of seasoned professionals will smoothly integrate the appropriate GAO RFID Solution with your IT architecture. The result is an RFID solution that is seamlessly unified with your management system.

Contact us for more information on how our RFID Systems can be configured for your organization.