Craig A. Stevens – President, Westbrook Stevens, llc


Craig A. Stevens is an author, artist, engineer, educator, and management consultant (Focusing on Change Management).

He serves Parallon/HCA as a PRN Project Manager and he is an instructor, consultant, and corporate trainer for the University of Tennessee Knoxville (UTK), Tickle School of Engineering, Department of Industrial and Systems Engineering (I&SE), Center for Advanced Systems Research and Education (CASRE). He teaches graduate level engineering classes in Project Management and Optimization (Operations Research/Continuous Improvement) and teaches corporate classes on Change Management and Lean Six Sigma, providing consulting services as needed.

Craig has also taught over twenty different courses and thousands of students, for UTK, Vanderbilt University, Belmont University, Trevecca Nazarene University, The University of Phoenix, and many corporate workshops for the American Management Association, Padgett Thompson, NASA, HCA, and Nissan, to name a few.

Through his own company Westbrook Stevens, LLC  (, he is a consultant, speaker, and author of several books on Excellence in Change Management, including the Seven Attributes of Excellent Management, Strategy and Storms of Chaos, and Geronimo Stone, a business case study wrapped inside a dramatic novel.

Craig has over 30 years of experience as a Management, Industrial, and Systems Engineer, much of it spent as a consultant in 25 states, and for over 100 different organizations including SAIC, US DOD, US DOE, NASA, Lockheed Martin, Westinghouse, and DuPont, focusing on the organization/business as a whole system. He has worked in every layer of an organization, serving a dozen industries including Healthcare, Hospitality, Manufacturing and Energy.

Craig is also a Captain in the U.S. Air Force Auxiliary’s Civil Air Patrol. There, he has served as the Professional Development Officer, an Aerospace Education Outreach Officer, on the Emergency Services (Air and Ground) crew, and on the Communications crew.

He is the Flags of America Artist with his art hanging in several public places–The FEMA Federal Building in Washington DC, the Nashville Metro Police Department’s Domestic Violence Center, in colleges and high schools, in the YMCA, and other places.

Niyati Goel – Senior Manager, The Hershey Company

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