Joel Silverstone – Senior Professional Skills Facilitator & Coach at The Great Canadian Training Company

Biography

Joel is the founder of ‘This Feels Right:TFR’ effective communications skills training & coaching.

For over 20 years, Joel has spoken, trained and coached leaders and their teams to expertly build their awareness and master their confidence for clues and cues in ‘pivotal points’ in business (and in life) conversations.

Presenting to Fortune 500 companies and thousands globally, Joel delivers highly engaging and interactive sessions using influencing skills, techniques used by actors, and the use of emotional intelligence awareness and strategies.

Joel is the producer and host of “This Feels Right: TFR”  influencing and maintaining mutual respect using communication skills Podcast and on YouTube.

When not presenting, Joel is either being a short-order cook for his family or in training for his next obstacle course race.

Description

Teams, clients, colleagues, and you are sorting through the emotional impact of COVID-19.

HI human intelligence skills are going to be vital to collaboration and connection.

Do what AI can’t do and master your ability to adapt and pivot.

It’s your HI, build your emotional awareness, ability to listen for clues and cues, cognitive empathy, and asking the questions that Google can’t answer.

This creates meaningful collaboration and genuine connection

When we unconsciously ask others to be ‘mind readers’, our expectations are not met or understood, we get frustrated, disappointed.

This leads to an escalation of emotions.… the project stalls.

You want to influence change, shift behaviors and this starts with HI.

In this interactive presentation you will:

• Explore Human Intelligence strategies to collaborate and maintain mutual respect.
• Develop 4 steps to effective communication skills to connect and engage.
• ‘Hollywood Tips’ to have those courageous conversations

AI can’t deepen the relationship, understand the nuances of a question or a statement.

Humans can but we need to be better.